AVANCE CARE : VMC (VEHICLE MAINTENANCE CONTRACT)
- Avance care is the vehicle maintenance contract program by Avance Auto Services LLC.
- Through this, the ownership of the maintenance contract entitles the customer to get attractive discounts on parts & labor on non- contractual repairs/replacements. This discount doesn’t apply to the battery & auto accessories.
- The vehicle maintenance contract is less expensive than the retail price, and Avance provides quality service with genuine parts and a ful- service history, which results in better vehicle performance, lower maintenance costs, and higher vehicle resale value.
- Routine service maintenance is a vital planned or scheduled service of your vehicle as per the manufacturer’s recommendation. It is important that a vehicle service is carried out as per the recommended interval as a preventive means to avoid potentially costly breakdowns. The components in your vehicle are interrelated. Ignoring maintenance can lead to performance and parts-specific or entire system failure. Where can you find the recommended interval? Your vehicle comes with a manual and the information is mentioned in the maintenance schedule section. Vehicles commonly have a recommended service interval of 5,000 kms, 10,000 kms (or) 15,000 kms depending on the brand, model, etc. It is either done every 4 months or kms whichever comes first.
There are 3 types of services that are required by your vehicle:
1. General Service — Oil & Oil filters are replaced, fluids are topped up, all components are inspected, and brake pads and discs are opened, cleaned and checked
2. Semi Major Service — Oil & Oil filter is replaced plus other components recommended by the manufacturer
3. Major Service – Oil & Oil filter is replaced plus other components recommended by the manufacturer such as spark plugs if the vehicle is not fitted with iridium spark plugs, AT/CVT cil, filters and etc.
- 3 Maintenance services
- 5 Free washings
- 20 Point Free Inspections
- 10% Discount on service labour for all types of additional repairs
- 5% Discount on additional spare parts
- 5% Discount on tires
- 10% Discount on wheel alignment & wheel balancing
- 15% Discount on Exterior & Interior detailing
- 10% Discount on Tint Film & Sticker works
- 15% Discount on Underbody & Muffler Coating
- 15% Discount on Body painting (Not applicable for insurance claim works)
- 30% Discount on Brake Pad Replacement Labor
- Free A’C Check up
TERMS & CONDITIONS
- Customer should produce this manual to Avance for availing the benefits
- 3 Free maintenance services will be provided valid for 12 months.
- Maintenance service coupons are provided on pages ‘- 14 of this manual.
- The vehicle maintenance contract covers & is limited to only periodic maintenance contract includes all labour, engine oil, and oil filter according to the maintenance schedule of Avance Auto Services LLC.
- Free maintenance services will be applicable for maintenance points mentioned back side of the coupons.
- Validity of Avance care is 12 months (1 Year) from the purchase date.
- Repair work other than mentioned maintenance points will be chargeable as per package terms & conditions.
- All transactions are between HEAD and the customer and HEAD are responsible for providing the servicing and settle all disputes.
- No discount for labor & spare charges will be applicable for Insurance Claim works.
- Vehicle (s) must be made available for service every 4 months for 5000, 10000 (or) 15000 kms (+/-1000 kms maximum). Failure to do SO may invalidate this contract.
- Any missed service cannot be claimed.
- One coupon at one time to avail of the discount benefits.
- Avance care entitles the customers to maintain their vehicles at any of Avance Auto Services LLC service centers in the UAE.
- Terms of payment are 100% in advance.