AVANCE CARE : VMC (VEHICLE MAINTENANCE CONTRACT)

• Avance care is the vehicle maintenance contract program by Avance Auto Services LLC.
• Through this, the ownership of the maintenance contract entitles the customer to get attractive discounts on parts & labor on non- contractual repairs/replacements. This discount doesn’t apply to the battery & auto accessories.
• The vehicle maintenance contract is less expensive than the retail price, and Avance provides quality service with genuine parts and a ful- service history, which results in better vehicle performance, lower maintenance costs, and higher vehicle resale value.
• Routine service maintenance is a vital planned or scheduled service of your vehicle as per the manufacturer’s recommendation. It is important that a vehicle service is carried out as per the recommended interval as a preventive means to avoid potentially costly breakdowns. The components in your vehicle are interrelated. Ignoring maintenance can lead to performance and parts-specific or entire system failure. Where can you find the recommended interval? Your vehicle comes with a manual and the information is mentioned in the maintenance schedule section. Vehicles commonly have a recommended service interval of 5,000 kms, 10,000 kms (or) 15,000 kms depending on the brand, model, etc. It is either done every 4 months or kms whichever comes first.

There are 3 types of services that are required by your vehicle:

1. General Service — Oil & Oil filters are replaced, fluids are topped up, all components are inspected, and brake pads and discs are opened, cleaned and checked

2. Semi Major Service — Oil & Oil filter is replaced plus other components recommended by the manufacturer

3. Major Service – Oil & Oil filter is replaced plus other components recommended by the manufacturer such as spark plugs if the vehicle is not fitted with iridium spark plugs, AT/CVT cil, filters and etc.

SCHEME FEATURES

• 3 Maintenance services
• 5 Free washings
• 20 Point Free Inspections
• 10% Discount on service labour for all types of additional repairs
• 5% Discount on additional spare parts
• 5% Discount on tires
• 10% Discount on wheel alignment & wheel balancing
• 15% Discount on Exterior & Interior detailing
• 10% Discount on Tint Film & Sticker works
• 15% Discount on Underbody & Muffler Coating
• 15% Discount on Body painting (Not applicable for insurance claim works)
• 30% Discount on Brake Pad Replacement Labor
• Free A’C Check up

TERMS & CONDITIONS

• Customer should produce this manual to Avance for availing the benefits
• 3 Free maintenance services will be provided valid for 12 months.
• Maintenance service coupons are provided on pages ‘- 14 of this manual.
• The vehicle maintenance contract covers & is limited to only periodic maintenance contract includes all labour, engine oil, and oil filter according to the maintenance schedule of Avance Auto Services LLC.
• Free maintenance services will be applicable for maintenance points mentioned back side of the coupons.
• Validity of Avance care is 12 months (1 Year) from the purchase date.
• Repair work other than mentioned maintenance points will be chargeable as per package terms & conditions.
• All transactions are between HEAD and the customer and HEAD are responsible for providing the servicing and settle all disputes.
• No discount for labor & spare charges will be applicable for Insurance Claim works.
• Vehicle (s) must be made available for service every 4 months for 5000, 10000 (or) 15000 kms (+/-1000 kms maximum). Failure to do SO may invalidate this contract.
• Any missed service cannot be claimed.
• One coupon at one time to avail of the discount benefits.
• Avance care entitles the customers to maintain their vehicles at any of Avance Auto Services LLC service centers in the UAE.
• Terms of payment are 100% in advance.